The digital transformation in the healthcare sector is making remarkable progress at EMC Grha Kedoya Hospital in West Jakarta. Recognized for its advanced adoption of electronic medical records, the facility recently reached stage 6 of the HIMSS EMRAM adoption model. This achievement reflects the hospital’s commitment to innovation and excellence in healthcare.
As the second hospital in Indonesia to receive this validation this year, EMC Grha Kedoya is asserting itself as a leader in integrating digital technologies to serve patients.
Since its founding in 2011, EMC Grha Kedoya has been part of the EMC Healthcare group, which includes eight private hospitals across Indonesia and treats over 120,000 patients each year. With a team of 169 doctors, 392 nurses, and other healthcare professionals, as well as 800 clinical staff and 238 non-medical personnel, the hospital is constantly striving to improve its services through innovative solutions.
The recent global pandemic has accelerated the hospital’s digital transformation, responding to an increased demand for teleconsultations and remote care. This transition has enabled digitized access to patients’ medical records and optimized operational efficiency as well as data-driven decision making.
In July 2023, EMCGK finalized the implementation of a centralized hospital information system (HIS) across the EMC Healthcare group. This system now integrates the Internet of Medical Things (IoMT) and several other applications, facilitating a coherent and efficient management of health resources.
To assess the progress of its digital adoption, EMCGK sought the expertise of HIMSS. Dr. Henry Andrean, the hospital director, emphasized the importance of this evaluation as a recognized international framework, allowing for clear monitoring and the development of appropriate follow-up strategies.
The EMRAM validation process lasted 13 months, starting in March of the previous year. “To reach stage 6 of the EMRAM standards, we implemented a comprehensive EMR system synchronized with other software and systems, thus creating a unified infrastructure for frontline and administrative staff, clinicians, and management,” explains Dr. Andrean.
The hospital has also invested in advanced technologies and a robust infrastructure, enhanced data security, trained users, and involved patients from the outset of the implementation. This holistic approach has created an environment where every stakeholder can leverage digital tools to improve care delivery.
A cross-functional team, consisting of members from various departments, has been formed to monitor and evaluate the progress of the digital transformation. During the evaluation, HIMSS validators noted the rapid progress made by EMCGK in deploying the HIS system, particularly praising the universal acceptance and intuitive adoption of the system by users.
Key features of the hospital’s EMR system include automated entry of vital signs and the early warning system (EWS). “Thanks to the connection of vital sign measurement devices to the EMR system, the EWS can be calculated automatically with a notification in case of abnormal results, thus avoiding manual data entry by nurses,” specifies Dr. Andrean.
A document management system has also been developed, digitizing and storing paper records as well as historical patient records from the old HIS. This digitization has allowed for better data organization and easier access for medical staff.
Validators also praised the technical and operational resilience of the hospital, which has implemented robust backup systems and application layers to ensure availability and reliability of the system. “EMR data is regularly backed up on local personal computers using the Code White Systems application, thus enhancing data protection,” adds Dr. Andrean.
According to Dr. Andrean, “HIMSS has played a key role by providing a clear vision through a gap analysis, helping us identify areas for improvement, particularly in patient safety processes, measuring the benefits of digital implementation, and considering patient engagement in digital transformation.”
In preparing for a validation at stage 7, the hospital is focusing on interoperability and the use of AI to assist clinical decision-making. Moreover, increased investment in data analytics will allow it to leverage patient insights to further enhance operational efficiency.
The implementation of EMRAM standards has brought numerous benefits to EMCGK, including the integration of the mobile application “EMCare” with the EMR system, providing patients easier access to their health records and encouraging them to actively participate in their own care.
“The automation of EWS calculation during assessments helps staff to quickly and accurately measure patients’ conditions. Clear electronic prescriptions help pharmacists dispense medications correctly, and scanning barcodes on patients’ wristbands ensures that the right procedures are performed for the right patients,” shares Dr. Andrean.
In conclusion, the digital transformation of EMC Grha Kedoya Hospital represents a significant step toward more integrated, safe, and data-driven healthcare. This initiative not only improves operational efficiency but also enhances patient safety and the quality of care delivered.
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Overview of the Stage 6 EMRAM Certification of EMC Grha Kedoya Hospital
The EMC Grha Kedoya Hospital, located in West Jakarta, Indonesia, recently achieved the prestigious Stage 6 EMRAM (Electronic Medical Record Adoption Model) certification from HIMSS. This recognition highlights the advanced maturity of the hospital’s electronic medical record (EMR) capabilities, demonstrating a successful digital transformation. Since its founding in 2011, EMC Grha Kedoya has become a key player within the EMC Healthcare group, which encompasses eight private hospitals across Indonesia. With a capacity of 200 beds and serving over 120,000 patients each year, the hospital employs a dedicated team of 169 doctors, 392 nurses, and other healthcare professionals, as well as 800 clinical staff and 238 non-medical employees.
What is Stage 6 EMRAM and why is it important?
The Stage 6 EMRAM is an advanced step in the electronic medical record adoption model, evaluating the digital maturity of hospitals. Reaching this stage means that the hospital has not only implemented a comprehensive EMR system but has also seamlessly integrated it with other internal software and systems. This integration facilitates effective collaboration between frontline staff and administrative teams, thereby improving the quality of care and operational efficiency. According to Dr. Henry Andrean, director of EMC Grha Kedoya, “The Stage 6 EMRAM certification proves our commitment to providing integrated, safe, and data-driven health services to improve the quality of patient care.”
How did EMC Grha Kedoya achieve its digital transformation?
The digital transformation of EMC Grha Kedoya Hospital was accelerated by the global pandemic, which highlighted the need for telehealth solutions and remote care. In July 2023, the hospital completed the implementation of a centralized hospital information system (HIS), integrating the Internet of Medical Things (IoMT) and several other essential applications. This transition was facilitated through close collaboration with HIMSS, which provided valuable assistance in assessing and developing the hospital’s IT capabilities.
The preparation process for EMRAM validation lasted 13 months, starting in March of the previous year. “To meet Stage 6 EMRAM standards, we implemented a comprehensive EMR system synchronized with other software and systems, thereby creating an integrated system for frontline staff, administrative teams, clinicians, management, and much more,” explained Dr. Andrean. This approach not only improved data security but also standardized operations across the EMC Healthcare group.
Additionally, the hospital formed a cross-functional team consisting of members from different departments, tasked with monitoring and evaluating the ongoing progress of the digital transformation. “The clear structure of the EMRAM assessment allows us to easily track our progress and develop effective follow-up strategies,” he added.
What are the main features of EMC Grha Kedoya’s EMR system?
The EMR system (Electronic Medical Record) of EMC Grha Kedoya Hospital includes several innovative features that enhance patient care management. Notable features include automated entry of vital signs and the early warning system (EWS). “With the connection of vital sign measurement devices to the EMR, the EWS can be calculated automatically with a notification alert in case of abnormal results, thereby eliminating the need for nurses to enter data manually,” explained Dr. Andrean.
These features are also applied in patient monitoring devices in the intensive care unit (ICU), ensuring continuous monitoring and rapid intervention when needed. Additionally, a document management system has been developed, digitizing and storing paper records as well as historical patient records from the previous HIS.
Data Integration and Security
The technical and operational resilience of the hospital has been strengthened by robust backup systems and secure application layers, ensuring system availability and reliability. “EMR data is regularly backed up on local personal computers through the Code White Systems application, thus enhancing data protection,” emphasized Dr. Andrean.
What benefits has the hospital gained from the Stage 6 EMRAM certification?
Since adopting EMRAM standards, EMC Grha Kedoya has seen several significant benefits. The integration of the mobile application “EMCare” with the EMR system allows patients to easily access their health records, encouraging them to take an active role in their own care. “This has enhanced patient safety and improved clinical outcomes,” stated Dr. Andrean.
Moreover, care coordination has improved, reducing administrative burdens on staff and decreasing wait times for patients. Data security has also been optimized, ensuring better protection of sensitive patient information. Wildan A. Djohany, IT director of EMC Healthcare, stated, “The Stage 6 EMRAM certification reflects our ongoing efforts to integrate digital technologies effectively and securely, thereby improving the quality of care provided.”
Furthermore, clear electronic prescriptions allow pharmacists to dispense medications with increased accuracy. “Digitizing prescriptions reduces the risk of medication errors and ensures patients receive the right treatments at the right time,” added Dr. Andrean.
What are the future prospects for EMC Grha Kedoya after the Stage 6 EMRAM certification?
Building on its success with the Stage 6 EMRAM certification, EMC Grha Kedoya Hospital is now preparing to achieve Stage 7. This next step will focus on system interoperability and the integration of artificial intelligence (AI) to assist in clinical decision-making. The hospital is also committed to investing further in data analytics to leverage patient insights and further optimize operational efficiency.
As part of this expansion, EMC Healthcare continues to standardize operations across its various facilities, ensuring consistency and high service quality. “We aim to become not only a digital hospital but a smart hospital, where advanced technologies and data analytics play a central role in delivering top-notch healthcare,” stated Dr. Andrean.
What impact does this certification have on the healthcare sector in Indonesia?
The granting of the Stage 6 EMRAM certification to EMC Grha Kedoya Hospital is part of a broader trend of digitization in the healthcare sector in Indonesia. In 2023, the hospital became the second facility in the country to reach this level of digital maturity, following SMC Telogorejo Hospital. The recognition of establishments like Pondok Indah Hospital – Puri Indah in 2022 and Kasih Ibu Hospital Denpasar underscores the growing importance of adopting digital technologies in the medical field.
This evolution is also driven by global initiatives aimed at improving care outcomes through multidisciplinary care and technological innovations. For example, the framework for centers of excellence in atrial fibrillation demonstrates how multidisciplinary collaboration can enhance clinical outcomes. Furthermore, initiatives like that of MIT for developing innovative medical technologies for children demonstrate the ongoing commitment to innovation.
Moreover, the healthcare and medical technologies sector is preparing for the impact of tariffs, as indicated in the tariff report, which could influence costs and access to cutting-edge technologies. Companies like Dozee have raised funds to explore new markets and diversify their offerings, demonstrating the dynamics of the rapidly expanding sector. Additionally, the medtech/”>biography of H4D highlights challenges and innovations in the medtech field, reflecting the ongoing efforts to overcome obstacles and adopt new technologies.
In conclusion, the Stage 6 EMRAM certification of EMC Grha Kedoya Hospital is a major milestone in the digital transformation of healthcare in Indonesia, illustrating the tangible benefits of advanced technological adoption and positioning the hospital as a leader in digital health.
The attainment of the Stage 6 EMRAM certification by EMC Grha Kedoya Hospital marks a significant milestone in its digital transformation. Located in West Jakarta, this 200-bed private facility, part of the EMC Healthcare group, has demonstrated remarkable maturity in its Electronic Medical Record (EMR) capabilities. This success reflects the hospital’s commitment to continuously improving care quality and operational efficiency through technological innovation.
Since its establishment in 2011, EMC Grha Kedoya has adeptly responded to the challenges posed by the global pandemic, speeding up its digital transition to integrate solutions such as teleconsultation and digital access to patient records. The establishment of a Centralized Hospital Information System (HIS) in July 2023, coupled with the integration of the Internet of Medical Things (IoMT), has strengthened its technological infrastructure, allowing for better data-driven decision making.
With this certification, EMC Grha Kedoya has not only enhanced its data security but also standardized its operations within the EMC Healthcare group. The advanced features of its EMR system, such as the Early Warning System (EWS) and automated vital signs management, have improved patient safety and optimized clinical processes. Additionally, the digitization of records and adoption of mobile applications like EMCare have facilitated greater patient engagement in their own care journey.
Dr. Henry Andrean’s testimony underscores the importance of collaboration with HIMSS in achieving this level of excellence. Aiming for Stage 7 EMRAM, the hospital plans to further integrate interoperability and artificial intelligence to assist clinical decisions while investing in data analytics to further improve operational efficiency. This prestigious milestone positions EMC Grha Kedoya among the leaders in medical innovation in Indonesia, reinforcing its reputation and inspiring other institutions in the group to follow suit.
