The National Healthcare Group recently transformed its human resources system by implementing a cloud-powered platform, aimed at enabling staff mobility and strengthen data-driven decision-making. This modernization, carried out as part of the project iConnect@NHG, meets the needs of a workforce of 20,000 dedicated to caring for 1.5 million citizens in Singapore. Thanks to a mobile-first approach, the group facilitates access to essential tools and information, thus optimizing engagement and well-being at work.
THE National Healthcare Group modernized its system of human resources by adopting a platform based on cloud, thus promoting the staff mobility and making informed decisions using accurate data. The project iConnect@NHG aims to meet the needs of its 20,000 employees, who care for 1.5 million people in Singapore. Thanks to this initiative, the group can manage the performance, L’commitment and the well-being of its staff. More than 90% of employees now use their mobile app, demonstrating improved access to information and reduced administrative tasks.
In a modernization process, the National Healthcare Group (NHG) has implemented a revolutionary human resources (HR) system that places mobility at the heart of its operations. This initiative, known as iConnect@NHG, aims to meet the needs of a workforce of 20,000 employees, all dedicated to caring for more than 1.5 million citizens in Singapore. With a cloud-powered platform, NHG optimizes employee mobility while supporting data-driven decision-making. This change has significant significance for improving health services.
the benefits of a modern HR platform
The foundation of this modernization is the integration of advanced solutions, including the use of the system SAP for human resources management. This provides access to real-time workforce data, facilitating talent management and workforce planning decisions. With predictive analysis and business intelligence, NHG is now able to manage employee performance, engagement and well-being, thereby strengthening the dynamics of the entire organization.
process transformation through mobile accessibility
Mobile functionality allows NHG employees to easily access their tasks, company policies and personalized workspaces. By eliminating administrative burden, this new system saw around 90% of staff, or 19,000 employees, adopt the dedicated mobile application within the first month. By optimizing HR processes, the group has seen a significant reduction in administrative tasks, allowing teams to focus on what is essential: patient care and service.
The National Healthcare Group (NHG) has taken a major step forward by integrating a mobile approach for the management of its human resources, which demonstrates a real desire for innovation in the health sector. By modernizing your HR system with a platform cloud, NHG positions itself not only as a leader in healthcare delivery, but also as a model in talent management. The group’s 20,000 employees, who play a crucial role in the care of 1.5 million people, now benefit from easier access to essential tools and data, thus strengthening their commitment and their effectiveness.
The iConnect@NHG project represents an appropriate response to the modern needs of employees, promoting both mobility and decision-making based on data precise. Through this initiative, NHG can track and analyze the performance, engagement and well-being of its staff, while meeting the growing demands of human resource management. The provision of modules such as performance management and rapid onboarding of new employees allows for user experience optimized, a key element in a constantly evolving professional environment.
Additionally, the ability for employees to access features via mobile devices encourages a more reactive and proactive dynamic in the face of daily challenges. Initial results of this effort show impressive adoption, with engagement rates that promise to increase NHG’s competitiveness in the healthcare arena. By transforming the way staff interact with HR systems, this modernization paves the way for continuous improvement in working conditions, while placing the well-being patients at the heart of concerns.
